FAQ

What should I do if the touch all-in-one touch screen fails?

Source: KONWHAI TOUCHAuthor: KONWHAI Date: 2020-04-07 Click:

  •      The infrared touch screen used by the infrared touch all-in-one machine uses the infrared matrix densely distributed in the X and Y directions to detect and locate the user's touch. The touch all-in-one is a set of advanced touch screen, motherboard, memory, hard disk, graphics card and other electronic components, which is the same as the working principle of traditional PC. As an input device, the touch all-in-one has many advantages such as ruggedness, fast response, space saving, and easy communication.
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  •      The touch all-in-one is a machine that integrates the three functions of computer, television and touch. Because of such powerful functions, it has attracted much attention. Of course, the touch screen is one of the important components inside. Touch screens have four or five-wire resistive screens, surface acoustic wave screens, infrared screens, holographic nano-touch films and other excellent touch screens at home and abroad, which can meet the application needs of users in different regions and places.
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  •      So,what if the touch screen suddenly fails? KONWHAI touch all-in-one manufacturer j technical editor to analyze and answer for you.
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  • What should I do if the touch all-in-one touch screen fails?
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  •   Analysis of solutions for touch screen failure of touch all-in-one: 
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  • 1. Calibrate the touch screen
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  •      Touch all-in-one infrared touch screen calibration, operation method: display some marks (such as "+") at several different positions of the screen in turn, click these marks with a touch pen or finger, the infrared screen will appear four in turn on the display Point, press the upper left, upper right, lower left, and lower right in order to complete the calibration.
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  • 2.Troubleshoot the hardware
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  •      Enter the device manager of the touch all-in-one, find the touch screen hardware (you can plug and unplug the cable, and observe whether any device appears or disappears in the device manager), and then check whether there are cracks on the surface of the touch screen. If there are cracks, replace them in a timely manner. If all the above parts are normal, you can use the replacement method to check the touch screen, first replace the control box, then the touch screen, and finally the host.
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  • 3. Troubleshoot software
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  •      First make sure that the touch screen driver is properly installed in the host computer. If there is a problem with the driver, we can delete the touch screen driver and restart the computer to reinstall the driver. Click to get the latest driver for each system. If the touch driver is reinstalled and the problem still exists, it may be that the device runs too many programs and insufficient memory causes the touch software to run slowly or not. Then the short-term solution is to restart and restart, but if you want to solve it in the long-term, you need to increase the memory.
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  • 4. Touch screen itself
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  •      If the touch screen has been used for a long period of time (3-4 years) and some areas of the touch screen cannot be touched, the touch screen may be broken. Please replace the touch screen.
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