FAQ

Why can the touch machine replace the manual service?

Source: KONWHAI TOUCHAuthor: KONWHAI Date: 2019-06-19 Click:

  •      With the rapid development of science and technology, products with high technology content have been listed and applied to people's lives and work. The continuous application of high-tech products has replaced artificial services in many fields, which not only liberated labor productivity, but also improved production efficiency, and also provided more convenient services for people. Among the many electronic technology products, one product not only replaces the manual service, but also realizes the human-computer interaction, avoiding the emotional impact brought by the artificial service, that is, the touch screen inquiry machine.
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  •      The touch inquiry machine is the most convenient, simple, natural and practical human-computer interaction device. It integrates computer technology, multimedia technology, sound technology, network technology, industrial plastic art, mechanical manufacturing technology, streamlined integrated design, modeling. beautiful. It is a highly intelligent product that can execute commands according to the input information. It is not only easy to operate, powerful, but also adaptable to various application environments.
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  •      Unconsciously discovered in real life, the shopping mall's shopping guide has been replaced by a touch-one machine with a shopping guide system, the bank lobby is replaced by a touch inquiry machine, the hotel is eating, the waiter is replaced by a self-service ordering machine, yes, these There are fewer and fewer projects for human services in the year, and many services have been replaced by unmanned and self-service models. So why is the touch all-in-one replacement for manual services?
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  • Why can the touch machine replace the manual service?
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  •   The reason why the touch all-in-one can replace the manual service: 
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  •      The application in the mall. Touch inquiry machine at the entrance of the mall, after entering the door, it is convenient for consumers to view the full map of the mall, intelligent route guidance, promotional offers, specific location of the store, etc., without manual consultation, reduce congestion and reduce personnel complaints.
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  •      Application in the bank. The bank touch one machine is not limited to the queuing system. It can also reduce the waiting time in the queue, maintain the normal order of the bank, provide other convenient inquiry services, and display public interest information advertisements and financial consulting.
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  •      In the application of government affairs. The government affairs organ can display the latest announcement information and news information on the touch inquiry machine, which can provide quick service for the people who come to handle the business, and save manpower and material resources.
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  •      Breaking the limitation, the general manual service is limited and can only be provided during working hours, while the touch screen inquiry machine does not have this limitation. As long as there is electricity, it can provide convenient and efficient services 24 hours a day.
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  •      In general, the application of the touch screen integrated machine can not only help improve work efficiency, provide more services, save a lot of manpower and material resources, but also avoid the impact of artificial emotions. After all, people are emotional. In the process of communication between customers and service personnel, there may be contradictions due to the tone of communication, the meaning of expression, personal misunderstanding, etc. But the application of the touch inquiry machine will not, it will only provide us with services silently.
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