FAQ

What are the benefits of a bank touch inquiry machine?

Source: KONWHAI TOUCHAuthor: nick Date: 2019-05-06 Click:

  •      With the development of the information age and the continuous improvement of science and technology, great changes have taken place in all walks of life. Many places have replaced human services with machines, which has brought convenience to people and saved labor. cost. With the rapid development of the economy, the gap between customer loyalty between banks and banks is also growing. In addition to the strength of the banks themselves, the use of modern technology equipment by banks is also indispensable.
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  •      Now, when we go to the bank to do business, basically every bank can see a touch device that can be touched with a finger. No mistake, that is the LCD touch inquiry machine, the self-service touch inquiry machine in the bank greatly enhances the customer's financial experience. However, not many people know what it is called. Because it can improve the queuing function, query function, information display function, etc., some people call it a queuing machine. Some people call it a query machine, or call it a touch computer one. and many more.
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  •      The LCD welcome screen that customers can see at the bank outlets can easily access the multimedia touch terminals of various bank products, and can also query and purchase wealth management products and handle non-cash transactions. The touch-sensitive display allows you to get the most out of your information with just a finger. The whole process of paperless business outlets presents a new concept of green and environmental management.
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  •      The composition of the touch inquiry machine is mainly composed of three parts: LCD screen, touch screen and computer mainframe. It is equipped with other hardware devices and application software to provide various convenient services for customers who come to handle the business. So, what is the role of the touch inquiry machine in the bank?
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  • What are the benefits of a bank touch inquiry machine?
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  •   The touch inquiry machine plays a role in the bank: 
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  •      1. The internal system of the touch inquiry machine is the Windows series. It is equivalent to the computer we usually use. You can install the software you need. You can install the queuing service software in the banking application. With a single touch on the touch screen, the business can print out the queuing serial number of the business, and cooperate with the staff's call system to arrange the work in order for the staff to improve work efficiency and reduce customer waiting time.
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  •      2. The queue number is obtained in the queuing device. The customer can arrange the waiting time reasonably and use the waiting time to do other things, avoiding the boring waiting. It also enables banks to maintain good order, and the use of electronic technology equipment to embellish the banking environment, creating a quiet, fast and orderly business environment.
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  •      3. The touch inquiry machine has an industrial large-screen liquid crystal display system. Large size, high-definition display, vivid color, with high-quality sound system, timely broadcast of various convenience videos and public service advertisements, not only can provide better video playback services to customers waiting for customers, but also enable customers to obtain better vision. Enjoy and enjoy. Invisibly also improved the image and grade of the bank.
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  •      4. Touch the inquiry machine to conduct related banking business inquiry, such as: wealth management, insurance, other banking business needs, etc., through the query of the touch inquiry machine to learn about the detailed information. After learning, go to the business to reduce the waste of human resources, and also provide customers with better private space and privacy.
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  •      5. The bank applies touch inquiry machine to make the service more convenient, more intimate and more thoughtful. Enhance customer-machine interaction, increase customer interest in wealth management, insurance, and other businesses, and facilitate successful business transactions that help improve bank performance.
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  •      With the help of the new technology concept of the touch inquiry machine, the new way, financial institutions, while satisfying the objective service needs of customers, have further improved their own operating power, increased the power of the capital, and improved the overall image. Kangweihai touch inquiry machine is widely used in various places. In addition to banks, it is found in many hotels, hotels, exhibition halls, restaurants, chain stores, shopping malls, supermarkets, schools, office buildings and so on. It provides consumers with a lot of simple and fast query services, which has been well received by many consumers.
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