FAQ

Hospital self-service inquiry machine role?

Source: KONWHAI TOUCHAuthor: nick Date: 2019-01-07 Click:

  •      The hospital self-service inquiry machine is a combination of the touch of a tablet computer, the size of an LCD TV, and all the accessories of a desktop computer.
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  •      Self-service inquiry machine/self-service terminal is a system design concept of “24-hour self-service”, which can alleviate the problem of traditional manual service due to excessive traffic, make up for the shortcomings of the original business hours, and avoid the troubles of customers handling business in the business hall. To make customers feel relaxed, convenient and considerate service.
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  •      The hospital began to use self-service inquiry machine to solve the problem of queuing registration, and got some improvement. So, what is the role of the hospital self-service inquiry machine??
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  • What is the role of the hospital self-service inquiry machine?
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  •   The role of the hospital self-service inquiry machine: 
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  • 1. Information inquiry:
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  •      Can provide users with information inquiry services, such as medical insurance, personal health files, medical expenses details, hospital information disclosure, etc.
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  • 2. Self-service registration:
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  •      There is no need to queue long, and there is no need to wait. The patient can directly operate the terminal through the hospital self-service inquiry terminal, self-registration or appointment registration, obtain the registration document, and easily complete the registration process.
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  • 3. Fee inquiry:
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  •      The patient can be provided with a detailed breakdown of the cost, such as the details of the medical expenses, the inquiry of the drug cost, the prescription of the medical treatment and the cost of the inspection and the like.
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